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Consultant & Word Aficionado

Hi, I’m Brianne!
A CX consultant and digital copywriter who creates articles, emails, web copy, support centers, and builds great customer relationships.

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Featured Work


What I Do


Create campaigns that speak to your audience

UX Site Audits

Understand how your site can work better for your goals


Find your brand voice and connect with customers

Support Centers

Build AI knowledge bots to deflect inbound tickets

Articles / Blog Posts

Establish thought leadership and provide value

Case Studies

Showcase customer success to prospective clients

"Brianne eased my burden infinitely and helped attract new, unique and positive attention to my site with her creative writing."

Jay Dolan, Senior Social Media Analyst, Pearson

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